​Version: June 2026

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This Payment Policy applies to all bookings, services and other transactions with Cruise Control Studios, unless otherwise agreed in writing. This Payment Policy should be read in conjunction with the General Terms and Conditions of Cruise Control Studios.

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1. Payment Terms

All bookings must be paid in accordance with the payment terms stated on the relevant quotation, invoice or booking confirmation.

Cruise Control Studios may require full or partial payment in advance. Where an advance payment or deposit is required, a booking is not considered final until the required payment has been received, unless otherwise confirmed in writing by Cruise Control Studios.

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Unless otherwise agreed in writing, the full outstanding booking amount must be paid before the start of the booked session.

For larger bookings, multi-day bookings, events, writing camps or other projects, Cruise Control Studios may apply a payment schedule, such as a deposit upon confirmation followed by payment of the remaining balance prior to the booking date. The applicable payment schedule will be stated in the relevant quotation, agreement or booking confirmation.

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2. Accepted Payment Methods

Cruise Control Studios operates as a cashless business. Cash payments are therefore not accepted.

Payments can be made using the payment methods offered by Cruise Control Studios, including:

• Bank transfer in EUR

• Credit card

• Other electronic payment methods where specifically offered or agreed

Payments must be made in the currency stated on the invoice. Unless otherwise stated, invoices are issued and payable in euros (EUR).

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3. Credit Card Payments

Credit card payments may be subject to a transaction surcharge. Where applicable, the surcharge will be communicated before payment is completed.

The standard credit card transaction surcharge applied by Cruise Control Studios is 2.75%, unless otherwise stated or agreed.

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4. Bank Transfers

All bank transfer payments must be made in euros (EUR), unless otherwise agreed in writing.

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Any bank charges, intermediary bank fees, currency conversion costs or other transaction costs associated with domestic or international bank transfers are the responsibility of the Client.

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The full invoice amount must be received by Cruise Control Studios. Any charges deducted by the Client's bank or an intermediary bank do not reduce the amount payable.

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5. VAT

All prices are exclusive of VAT unless expressly stated otherwise.

Where a studio booking or other service supplied by Cruise Control Studios is subject to Dutch VAT under the applicable Dutch and EU VAT place-of-supply rules, Dutch VAT will be added to the invoice at the applicable rate.

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In particular, where the booked service qualifies for VAT purposes as a service connected with immovable property or the use of facilities located in the Netherlands, the place of supply is the Netherlands and Dutch VAT is applicable, including where the Client is established outside the Netherlands.

In such cases, the Client's foreign establishment or foreign VAT number does not in itself entitle the Client to have the VAT reverse-charged, and Cruise Control Studios will charge Dutch VAT where required under applicable VAT legislation.

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Where a different VAT treatment or reverse-charge mechanism is required by applicable law for a particular service or transaction, Cruise Control Studios will apply the legally required VAT treatment.

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6. Late or Outstanding Payments

If payment has not been received by the applicable due date, Cruise Control Studios reserves the right to suspend, postpone or cancel the booking.

The Client remains responsible for any amounts due under the applicable booking and cancellation terms.

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Where legally permitted, Cruise Control Studios may charge statutory interest and reasonable collection costs on overdue amounts.

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7. Additional Costs During a Session

Additional studio hours, equipment, personnel, services or other costs requested or incurred during a session may be invoiced separately after the session.

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Where possible, additional costs will be communicated to the Client during the session. The Client remains responsible for costs resulting from additional services or facilities requested by the Client or persons acting on the Client's behalf.

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8. Refunds

Any refunds are subject to the cancellation terms stated in the General Terms and Conditions or to any alternative cancellation terms specifically agreed for the relevant booking.

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Approved refunds will normally be made using the same payment method used for the original transaction, where reasonably possible.

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Transaction fees, banking fees or other third-party payment costs may be non-refundable to the extent that these costs have already been incurred and may legally be retained or deducted.

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9. Confirmation of Payment

A payment is considered completed only once the funds have been successfully received by Cruise Control Studios.

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A payment confirmation, payment instruction or bank transfer receipt provided by the Client does not constitute final payment until the funds have been credited to the designated account of Cruise Control Studios.

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10. Exceptions

Any deviation from this Payment Policy must be agreed in writing by Cruise Control Studios.

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Where a quotation, booking confirmation or individual agreement contains payment terms that differ from this Payment Policy, the terms stated in that specific quotation, booking confirmation or agreement shall prevail.

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